Terms and Conditions of Sale

Our Terms and Conditions of Sale apply to all transactions for goods and/or services from PowderLoop Technology Ltd (hereinafter referred to as “PowderLoop”). By placing an order with PowderLoop, you (the “Buyer”) are indicating your acceptance to be bound by these terms and conditions. They form a legal agreement between PowderLoop and you and can only be amended with our consent.

General Disclaimer

The information contained herein is based on our present knowledge and experience and is given in good faith. However, no liability will be accepted by PowderLoop in respect of and action taken by any third party in reliance thereon.

PowderLoop specifically excludes all conditions or warranties expressed or implied by statute or otherwise as to dimensions, properties and/or their fitness for any particular purpose. Any advice given by PowderLoop to any third party is given for that party’s assistance only and without any liability on the part of PowderLoop.

Any contract between PowderLoop and a Buyer will be subject to the Our Terms and Conditions of Sale.

PowderLoop is not responsible for the content of any external web site to which it may provide links.

Delivery Policy

All shipping and delivery dates are approximate. In no event shall PowderLoop be resposible for any direct or indirect, special, incidential or consequential damages or claims resulting from any delivery failure or delay.
PowderLoop is supplying the Goods on an Ex-Works basis. It is Buyer’s responsibility to collect the Goods or provide instructions for the transport of the Goods to the Buyer.
Risk of damage to or loss of the Goods and/or Buyer Goods will pass to the Buyer upon Delivery.
PowderLoop will invoice Buyer upon Delivery, regardless of whether the Goods and/or Buyer Goods are collected or otherwise transported to the Buyer.

Privacy Policy

This privacy policy sets out how PowderLoop collects, uses and protects any information that you give to us when you use this website. PowderLoop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; then you can be assured that it will only be used in accordance with this privacy statement.

PowderLoop may change this policy from time to time by updating this page - in which case we will contact you to inform you to ensure that you are happy with any changes. This policy is effective from 1st September 2021.

Information we collect

By becoming a customer or supplier of PowderLoop, we may collect the following information from you:

Name and job title.
Contact information including postal address, email address and telephone number.
Products and services in which you have expressed interest.
Bank details of those who make supplies to us.

We do not share information with third parties without your consent. We may provide your telephone number to a courier should they need to contact you regarding your delivery but it will not be used for any other purpose. We do not hold credit or debit card information.

What we do with the information we gather

We use this information to process your order, manage your account, understand your needs and to provide you with a better service. We may use the information to improve our products and services. We may periodically send promotional emails about our products or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or telephone. We may use the information to customise the website according to your interests.

Security

We take all reasonable steps to ensure your personal information is stored safely on our UK-based server. In accordance with UK Data Protection legislation, we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. We cannot however guarantee the security of any data you disclose to us online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so or for credit reference purposes. We will only use your personal information to send you promotional information about our products and information which we think you may find interesting only if you tell us that you wish this to happen. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@powderloop.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information we hold please write to info@powderloop.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us.

Cookie Policy

A cookie is a small text files that are placed on your computer, smartphone or other device when you access the internet. It helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. This website, along with many others, uses cookies. Cookies are essential to the running of websites and let the site owner to tailor content to fit the needs of visitors. Without cookies enabled we can't guarantee that our website and your experience of it are as we intended it to be.

You can choose to accept or decline cookies. You can also modify your browser setting to decline cookies if you prefer. Declining cookies may prevent you from taking full advantage of the website. This website does not store any information that would, on its own, allow us to identify individual users without their express permission.

We use traffic log cookies, including Google Analytics to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Other cookies that may be used by this website are used either solely or on 'session' basis to maintain user preferences. 'Session cookie' is temporary and only exist until you close the browser after using our website. Session cookies helps our website remember what you chose on the previous page to avoiding the need to re-enter information.

None of the cookies we use collect your personal information in any way and therefore cannot be used to identify you. If you require any additional information, please do not hesitate to contact us.